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The Value of All-Weather Utility Managers

KL Rahul as the Epitome

Sometime back, I wrote an article titled “The Criticality of No. 2s in a Team”“The Criticality of No. 2s in a Team”, inspired by none other than Rahul Dravid—India’s ever-reliable “Wall.” I explored how his quiet resilience and willingness to play multiple roles made him indispensable. Now, in 2025, another Rahul—KL Rahul—is carving out a similar space in Indian cricket. Understated, versatile, and quietly effective, he’s emerging as a blueprint for what I call an “all-weather utility manager.”

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Utility Manager in Action

After a match-winning knock against RCB at the Chinnaswamy Stadium, KL Rahul, now with Delhi Chargers, celebrated with an uncharacteristic chest-thump in front of the Bengaluru crowd. A burst of adrenaline? Perhaps. But also, possibly a cathartic moment after a career built on adaptability and underappreciated excellence. Rahul has consistently stepped into whatever role is required—opener, middle-order anchor, wicketkeeper, captain—and done it without noise or drama. In management terms, he’s the ideal utility player—someone who plugs gaps, adapts quickly, and quietly delivers results.

A Career of Reinvention

KL Rahul's journey hasn’t been easy. Public criticism from his former franchise, exclusion by his home team RCB for IPL 2025, and an ongoing battle for a permanent spot in the national squad could have broken a lesser player. Instead, KL responded with performance.
IPL 2025 so far:
Avg: 66+
SR: 166+
2 match-winning fifties
3 crucial catches
Leadership stints as stand-in captain
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He also played a pivotal role in India’s Champions Trophy victory, delivering under pressure in the semis and final as a finisher and wicketkeeper. His Test record speaks volumes—centuries at Lord’s, South Africa, and a vital 200+ stand at Perth with Yashasvi Jaiswal. And let’s not forget his leadership when called upon for the national side.

Management Insight:

Superstars vs Utility Managers

In corporate life, we often celebrate the “superstars”—the headline-grabbers, the charismatic high performers. But every thriving organization has KL Rahuls—quiet, dependable, multi-skilled professionals who can wear many hats and hold things together.

Who drives long-term success?

Superstars may win awards, but utility managers win wars. They bring agility, continuity, and cross-functional strength—an antidote to today's volatile and ambiguous business world.

How to Build More Utility Managers in Your Organization

Here are some actionable ideas to help organizations nurture their own KL Rahuls:

Create a Pool of Versatile Talent


Identify those willing to move across roles and take on unfamiliar challenges. Encourage mobility across departments and geographies.

Align Incentives with Role Complexity


Identify those willing to move across roles and take on unfamiliar challenges. Encourage mobility across departments and geographies.

Invest in Cross-Functional Skill Building


Utility managers need a broader skills base. Design training that builds dynamic problem-solving, adaptability, and leadership in ambiguity.

Build Balanced Teams

Just like a cricket squad needs both specialists and generalists, businesses thrive on a blend of star performers and silent contributors.
Imagine a team filled with KL Rahuls—professionals who move fluidly between roles, rise in critical moments, and lead with quiet confidence. KL Rahul is more than a cricketer. He’s a case study in resilience, adaptability, and high-impact leadership without the spotlight. And as businesses look for sustainable success in uncertain times, maybe what we really need are fewer prima donnas—and more utility managers like KL.

Wishing KL Rahul the very best for the rest of IPL 2025—and beyond.

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